At nzfmr.co.nz, we’re here to help New Zealand players navigate the online gambling landscape with clear, practical information. Our editorial team manually reviews the casinos and pokie games we write about, with a strong focus on player safety, fair terms, and reliable payouts. If you’ve got feedback on one of our shortlisted casinos in NZ, or have questions about our review process, we are here to help.
Get in Touch with Our Team
We welcome genuine questions, corrections, partnership proposals, and media requests. The quickest way to contact us is via the form below, or you can email us directly.
- Editorial & general inquiries: [email protected]
- Address: 182 Queen Street, Auckland Central, Auckland 1010, New Zealand
- Telephone: 09 884 9231
We operate on New Zealand Standard Time (NZST) and aim to reply to legitimate messages within 24–48 hours. If you’re asking about a specific review or listing, please include the casino name, your device type, and a summary of the issue so we can investigate efficiently.
Official Gambling Support in New Zealand
If you or someone you know needs support right now, you can contact any of the organisations below. All help is available 24/7 and is free and confidential.
- Gambling Helpline Aotearoa (freephone): 0800 654 655
- Text support (free text): 8006
- Safer Gambling Aotearoa (tools and support info):
- PGF Services (Problem Gambling Foundation) freephone: 0800 664 262
Frequently Asked Questions
We are based in Auckland, New Zealand and focus on the New Zealand market.
We consider partnerships selectively. We only work with brands and agencies that align with our player safety expectations.
Email us with the casino name, a brief timeline, and what went wrong (e.g., payout speed, unclear terms, or fairness concerns). If needed, we’ll re-check the brand’s standing and update our coverage.
Please avoid sharing sensitive personal information such as full bank details or passwords.